Customer Reviews

Shane and John came out this morning 7-31-23 and took care of business I'll definitely be keeping you guys.

We had an excellent experience with Burns Septic. Everything from the price, workmanship and the customer service was great. I highly recommend this company for septic/plumbing services.

I am a realtor and often get asked to get estimates for clients. Burns prices are competitive with other companies & affordable. Also they are a reliable service.

First time using Burns Septic, the personal was very professional from the lady who does the dispatch to the workers who do the hard labor work, I'll be using them and highly recommend their services 👍

Burns is the Best! From scheduling to pumping everyone is as nice as could be .. super informative. professional and friendly ....I always call Burns and only Burns!

Burns Septic came to our rescue and replaced my family home's septic tank when it failed causing a sink hole which jeopardized my dad's life when he fell into it. The home has block and rod iron fencing with beautiful landscape and Burns did such a professional job leaving it in pristine condition at finish.
We recommend them to our clients and have always had great service filled with professionalism.

Appointment was made for Septic service on Monday and they scheduled me for Tuesday between 8 and 2. Also informed to expect a call 30 minutes prior to arriving at my home. I received a call that Shane was on his way, and within 10 minutes he arrived. Shane introduced himself and explained what he was going to do to find my septic tank. Once located he also explained in detail how the process to cleaning out my septic tank. I commend Shane on his work ethic, very professional as he completed the service in a very short time and made sure he cleaned up the area. I would highly recommend Burns Septic Service.

They were very good and provided information that was beneficial. We are getting rocks to replace grass and they told my husband about risers. Those are tops to cover the septic tank. So now we won't have to pay the extra fee to have them dig up the area.

Extremely helpful. Called in, they were going to set me up for an appointment next week, but once I said it was an emergency and that I needed service same day they were able to get someone out here to clear the tank. Thank you so much for the quick help, very appreciative.

I have used Burns Septic for all my needs,,,,from disposal to new tank n leach line. Always professional , helpful , n courteous. Great service , prices . Veteran discounts apply. Highly recommend.

I called Burns, and Crissy took my call. The service was amazing! They came out the same day to service the property and were extremely professional and thorough. They took the time to explain the pricing and what additional maintenance was needed. Highly recommend!

Septic tank pumped on 9/14/2022 morning. Liz scheduled me 2 days prior. Shane and Travis came out to do the job. They were professional and knew their job well. Answered all my questions. Quick setup and fast service. Kept everything clean around my septic tank risers. Will definitely use Burns Septic again! Thank you! :)

Highly Recommend this company, Fast, efficient, competitively priced . Overall satisfaction with service provided..... absolutely. Thank you Shane and Ricky

Shane and John came out on 7-31-23 and took care of business with no hesitation I'll definitely be keeping u guys .

Burns Septic fixed our broken septic line, detected the issue that caused the break, and they actually pumped both portions of the septic tank. No more water backing up in the house and no more leaks! Thanks guys! Your crew was amazing and I love that they explained everything to me and my husband and that they made sure the issue was fixed. We appreciate you guys!

They pump my Septic tank and did a great job and was very professional , responsive and on time also a great cleanup job. Service tech help me by informing me with what was going on also gave me guidance on ways to prevent my Sewage from backing up again.

Great company, they do all my projects...

Very happy with Kodie. Showed up on time. Gave me 3 different ways of fixing the problem. Very polite. Price was really reasonable. Would recommend him highly.

Great customer service and quality workmanship! Burns Septic was highly recommended by several people, and I'm definitely glad I chose them for my seepage pit repair. The repair was completed quickly and professionally, and the entire process was smooth from start to finish. I highly recommend them to anyone looking for reliable, honest, and high-quality septic work in the high desert.

I highly recommend Burns Septic, Maribel is awesome, kind and knowledgeable, Jeremy and Eric are the best, knowledgeable and helpful,

We made an appointment with them for servicing both our septic tanks in Oak Hills recently and not only did they call ahead of time to confirm and go over the pricing but they were on time.Jeremy quickly located our tank and began the procedure. He was up front and very informative with suggestions on how to prolong the life of our tank and they even had showed us how well the leach pit was functioning. Questions we had regarding tree roots etc we answered professionally and with knowledge.Before they left, they marked our tanks and groomed the ground above the access holes.See you in 3 years!

I'm a realtor. I used Burns Septic today March 6th 2023. The technicians are Jeremy and John who came today to pump and Certify the septic system.
They were on time, professional. The grass is back like noone business

Very Professional, Quick and knowledgeable. Jeremy and his son are so cool and friendly. Great experience!

Shawn came out and went above and beyond for me, started in the morning had to leave because of an issue and we didn't know if he would make it back, he not only made it back but was able to go out again for parts and come back and fix my leak, he was even educational on telling me what he is doing! So I understood what was done I would definitely recommend and will most definitely use them in the future.

Called burns septic today and I can say this company serves the public. Shawn was the plumber that came out to fix the issue and he of course got the job done well but more importantly, he was a good person. I will be calling burns septic with my plumbing issues.

Can't say better things about this company. As new homeowners, you're clueless about a lot of things that the previous owner did. Shawn the plumber was so real and explained to us that our outside drain was probably blocked by a rock pit and couldn't do much, that it's best to put some kind of retention pit. He just explained it well for me to understand. And then the guys Jeremy and Eric got our pooper cleaned out. It's a first time for me as a city girl but poop smell didn't bother me. Jeremy helped explained what was done previously and immediately found where the septic was even though my husband was told a different spot. After the cleaning which didn't take very long by the way, Jeremy have me a pamphlet and a picture showing where the septic was and really made me aware and well informed about our septic system. These guys are quick, knowledgeable and responsive! Their call team will give you a heads up of when they're coming out which was super convenient. Super recommend! We'll be seeing you in 4 years!

Burns septic as the great customer service on time and great pricing thank you Paul for taken good care of us!!!

They were here on time. Very professional. They pumped the septic and put all the landscaping back as if they were never even here. You can't tell where they dug at all. Very pleased with our service. I would recommend them to everyone.

Great local company. Honest, reliable, reasonable prices and fast service. One of my go to vendors, helping people sell their homes.

Burns Septic saved my mom of 70 years of age from a huge headache! I'd like to thank the staff and Nick who recommended us to them. Another company was ready to rip my mom off by thousands! Shame on them for abusing the elderly.

They were amazing My sister-in-law's tank was full and needed to be pumped immediately. They were there within half an hour. Just amazing. Highly recommend

I have been using Burns Septic for years, at multiple homes. Their customer service is amazing. And their expertise is unmatched. And their pricing is excellent.

Our regular plumber Watts plumbing recommended this company. We highly recommend them! Our techs Frankie and Kevin were awesome! They took their time to diagnose the issue and they fixed the problem and told us what we need to do in order for us to not have this issue anymore.They were so polite too! Great company I hope we never have issues with our septic again but if we do we will definitely call them out.

Great service. We had an emergency situation and Lorena had her crew come out immediately. Jeremy and Ricky were there within the hour. They got our septic pumped and were very polite . great job guys

Burns Septic is my GO TO company to use for septic inspections across the high desert when selling homes. Communication is great from the office staff and the techs out on the jobs are always professional